HaiWay - Terms of Service

1. Operator

HaiWay (haiway.delivery and the HaiWay mobile applications) is owned and operated by KCG DEVELOPMENTS LLC (d/b/a HaiWay), a Wyoming limited liability company headquartered at 5830 E 2nd St, PMB 7000, Casper, WY 82609, US. Contact: contact@haiway.delivery or +1 (786) 622-9479.

2. Acceptance & Services

By using HaiWay, you agree to these terms. HaiWay is a technology platform connecting users with independent vendors, concierge shoppers, and transportation providers.

3. HaiWay Messaging Program (SMS Terms)

HaiWay operates a transactional text-messaging program. Users who opt in receive SMS messages from HaiWay including account verification (one-time passcodes), order and delivery status updates, ride status updates, and customer-care replies.

By providing your phone number and consenting at sign-in, onboarding, or checkout, you agree to receive these transactional text messages from HaiWay. Consent is not a condition of purchase.

Message frequency varies based on your order activity and account events. Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

To opt out at any time, reply "STOP" to any HaiWay message. You will receive one confirmation text and no further messages.

For help, reply "HELP" to any HaiWay message, contact contact@haiway.delivery, or call +1 (786) 622-9479.

• Customer care: contact@haiway.delivery or +1 (786) 622-9479.

4. Payments & Refunds

Payments are processed securely. Refunds are issued in accordance with platform policies as wallet credits or original method reversals.

5. Limitation of Liability

We are not liable for the quality of goods provided by third-party vendors or delays caused by unpredictable traffic or weather conditions. Wireless carriers are not liable for delayed or undelivered messages sent through the HaiWay messaging program.